Frequently asked questions
Yes, our tools are suitable for all uses from professional chefs to home cooking enthusiasts.
Some pieces are dishwasher safe, but we recommend hand washing to maintain the product's life and quality for as long as possible.
Yes, we offer international shipping. Shipping fees and details will be calculated upon order completion.
Yes, you can return or exchange the product within 7 days of receipt, provided it is unused and in its original packaging. See the full return policy.
Shipping time depends on your location, but orders typically take 2-5 business days within the UAE, 5-10 days internationally.
You can contact us via the website, and we will be happy to serve you.
Our products are designed using high-quality materials and precise standards to ensure performance, durability, and safety in everyday use.
Yes, every product we offer bears Chef Manal Al-Alam's signature, expressing her passion for quality and meticulous detail in every step of the kitchen.
Yes, follow us on Instagram to get exclusive offers and seasonal discounts.
To maintain performance quality, it is recommended to dry the product immediately after washing, and store it in a dry and safe place.
What you see in the photos is exactly what you get — we use real, on-the-ground photos of every product.
Yes, we offer tips from Chef Manal Al-Alam via videos and Reels. Follow our official account to stay up to date.
 
    